Bring warm leads back before they go cold
Lead Recovery helps clinics and high-ticket businesses follow up after consultations, quotes, missed calls, and enquiries, then hands appointment requests and next steps back to the team.
Start a Lead Recovery PilotThe problem
Most lost revenue is not lost because someone said no. It is lost because follow-up was late, inconsistent, or too manual.
How it works
Six steps. One platform. Always with staff in control.
Import patients or prospects
From CSV, booking system, or CRM. Consent and time-window rules included.
Assign them to a recovery campaign
Each campaign has its own delay, window, max attempts, and script.
Follow up after the right delay
Not too soon, not too late. Inside the right time window.
Capture intent, questions, objections, and appointment requests
Every conversation returns structured context, not raw transcripts.
Escalate the next action to staff
Clear tasks, not vague pings. Who, what, when.
Review outcomes each week and improve the next campaign
Guided review. What worked stays, what did not gets tuned.
Lead Recovery features
Recovery campaigns
Build cadences per opportunity type: unconverted consultation, open quote, missed call.
Patient or lead workspace
Single view with history, next actions, and team notes.
Appointment request capture
When a patient asks to book, it lands with staff with context, not as one more email.
Staff task queue
Each team member sees only the tasks for them, ordered by urgency.
Transcript and outcome review
Audit conversations, tag outcomes, improve the next iteration.
WhatsApp and SMS support where configured
Channels approved by the business, not assumed. Always compliant.
Campaign rules: first-call delay, call window, max attempts
No spam, no chase. Everything configurable by the clinic.
Import and CSV workflows
Bring in existing lists in minutes. Dedup rules included.
Use cases
Built first for clinics. Useful any time the decision takes time and follow-up is what closes it.
Dental treatment consultations
Aesthetic treatment quotes
Missed enquiries
High-ticket service quotes
Rebooking and appointment confirmation
We start with dental and aesthetics clinics
Where a single consultation can be worth hundreds or thousands of euros, structured follow-up is the difference between a full month and a quiet one. Lead Recovery is tuned for these conversations first.
See Patient Revenue Recovery for dental clinicsStart a Lead Recovery Pilot
A short pilot, real numbers, and a clear plan to scale what works.
Run a Recovery Audit